Thanks for purchasing our products  at Samrosa.shop . We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase only the returning costs are for the client. After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product  in the first two weeks after their purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us.0034 651125949

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Data Protection & Privacy

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Privacy Policy

1. Data Controller

In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), we inform you that the personal data you provide through this website will be processed by:

Catharina Dreischor(Samrosa)
Address: Partida realet 67 –03509 Finestrat Spain
Email: info@samrosa.shop

2. Data We Collect

We may collect and process the following personal data when you use our website or services:

• Name and surname

• Email address

• Shipping and billing address

• Phone number

• Payment and order information

• Any other information you voluntarily provide through forms or communications

3. Purpose of Data Processing

Your personal data will be processed for the following purposes:

• To process and deliver your orders

• To manage customer service and respond to inquiries

• To send order confirmations and transactional communications

• To comply with legal obligations

• To send promotional communications if you have given your consent

4. Legal Basis for Processing

We process your personal data based on:

• The performance of a contract (processing and delivering orders)

• Your consent (marketing communications)

• Compliance with legal obligations

• Our legitimate business interests (such as improving our services)

5. Data Sharing

SAMROSAwill not sell, rent, or share your personal data with third parties except when necessary to provide our services, such as:

• Payment service providers

• Shipping and logistics companies

• IT and website hosting providers

• Legal or regulatory authorities when required by law

All third parties are required to protect your data and process it in accordance with applicable data protection laws.

6. Data Retention

Personal data will be stored only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

7. Your Rights

Under the GDPR, you have the following rights:

• Right of access to your personal data

• Right to rectification of inaccurate data

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to data processing

• Right to withdraw consent at any time

You may exercise these rights by contacting us at info@rebecashop.com.

8. Data Security

Samrosa implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, please note that no system is completely secure, and we cannot guarantee absolute security of transmitted data.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to read the privacy policies of any external sites they visit.

10. Email Communications

We will only send marketing or promotional emails if you have agreed to receive them. You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us.

11. Cookies

Our website may use cookies and similar technologies to improve the user experience and analyze website traffic. For more information, please consult our Cookie Policy.

12. Changes to This Privacy Policy

Samrosa reserves the right to update this Privacy Policy at any time to reflect legal changes or improvements to our services. The latest version will always be available on this website.

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